Privacy Policy for Tower Builders Quest
Effective Date: March 2026
Tower Builders Quest ("we," "our," or "us") values your privacy. This Privacy Policy explains how the Tower Builders Quest mobile application (the "Service") collects, uses, stores, and protects information when you use the app.
By installing or using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect limited information necessary to operate the application and improve its performance.
Personal Information
In certain situations, we may collect information that you voluntarily provide, including:
- Email address (for support communication)
- Device identifiers associated with your account
This information is used solely to support the operation of the Service and respond to user requests.
Automatically Collected Information
When you use the application, certain information may be collected automatically, including:
- Internet Protocol (IP) address
- Device model
- Operating system version
- Application version
- Device identifiers
- Mobile network information
- App usage statistics
- Interaction logs
- Crash reports
- Diagnostic data
This information helps us monitor application performance, improve stability, and enhance the user experience.
2. Analytics and Diagnostics
Tower Builders Quest may use trusted third-party services to understand application performance and identify technical issues.
Firebase Analytics
Firebase Analytics may collect anonymous usage information, including:
- Feature interactions
- Session duration
- Device type
- General usage patterns
This information helps us understand how the application is used so we can improve its functionality and user experience.
Analytics data may be retained for up to 14 months.
Firebase Crashlytics
Firebase Crashlytics collects crash reports and diagnostic information that help us identify and resolve technical issues.
Crash data may include:
- Device information
- Operating system version
- Application version
- Crash logs
Crash reports are typically retained for up to 90 days.
3. How We Use Information
Information collected through the Service may be used to:
- Operate and maintain the application
- Improve application performance and stability
- Analyze how users interact with the application
- Respond to support inquiries
- Provide technical updates
- Comply with legal obligations
We do not sell, rent, or trade personal information to third parties.
4. Data Sharing
We may share limited information with trusted service providers that help us operate the application, including:
- Firebase Analytics
- Firebase Crashlytics
These providers process information solely for analytics, diagnostics, and technical support purposes.
5. Data Retention
We retain personal information only for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy.
Usage and diagnostic data may be retained for longer periods when necessary for:
- Internal analysis
- Security monitoring
- Fraud prevention
- Compliance with legal obligations
6. Account and Data Deletion
Users may permanently delete their account and associated data directly within the application.
To delete your account and data: Profile → Delete Account & Data
Deleting your account will remove:
- Nickname
- Preferences
- Stored account data
Some limited information may be retained where required by law or for legitimate security and compliance purposes.
7. Data Security
We implement industry-standard security measures designed to protect information processed through the application.
Our security practices include:
- Encrypted network communications (TLS 1.2 or higher)
- Secure device-level storage
- Restricted access to systems and data
While we take reasonable precautions to protect information, no method of transmission or storage can guarantee absolute security.
8. App Permissions
The application may request certain permissions to enable optional features.
Camera (Optional)
Camera access may be requested for features such as profile customization.
Images captured or selected through the application are stored locally on your device and are removed when your account is deleted.
9. International Data Transfers
Information collected through the Service may be processed and stored on servers located outside your country of residence.
Where applicable, appropriate safeguards are implemented to protect personal information during international data transfers.
10. Children's Privacy
Tower Builders Quest is intended for users who are 16 years of age or older.
The application is not designed for children under the age of 16, and we do not knowingly collect personal information from minors.
If we become aware that personal information has been collected from a child under the applicable age requirement, we will take reasonable steps to delete such information promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the Service, legal requirements, or business practices.
Significant changes may be communicated through:
- In-app notifications
- Application updates
- Other appropriate communication channels
The most current version of this Privacy Policy will always be available within the application.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us: